Terms and Conditions of Sale

Returns & Refunds policy

You are entitled to cancel your order within 14 days of placing the order.

In order to exercise your right of cancellation, you must inform us of your decision by means of a clear statement. You must inform us of your decision by using the contact form or e-mail contact@wrapit-solutions.org

If the product has already been shipped, then Return shipment is the responsibility of the customer and at customer's expense. We will reimburse you no later than 30 days from the day on which we receive the returned goods. We will use the same means of payment as you used for the order. We're reasonable people and we trust you are too. Contact us if you have any issues and we'll do our best to help you out.

Conditions for returns:

In order for the goods to be eligible for a return, please make sure that:

  • The goods were purchased in the last 14 days

  • The goods are in the original packaging

The following goods cannot be returned:

  • Goods that have been marked or show signs of usage

  • Goods that have been tampered with either hardware or software

We reserve the right to refuse returns of any merchandise that does not meet the above return conditions at our sole discretion.

Returning Goods

You are responsible for the expense and risk of returning the goods to us. You should send the goods to the following address:

Villa 1 Dody Gang Mangga Banjar Kulibul Kawan Tibubeneng Badung, Kuta Utara 80363 Bali, Indonesia

We cannot be held responsible for goods damaged or lost in return shipment. Therefore, we recommend an insured and trackable courier service. We are unable to issue a refund without actual receipt of the goods or proof of received return delivery.